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    FULFILLMENT - UNDERSTANDING THE PROCESS .PT2

    Posted on 4 comments
    So... on our last post we discussed the ordering process a bit, and how you can access the website to track your order. Now we will continue forward with what happens next, once you enter your information into the fields on the TRACK MY ORDER page. 

    FULFILLMENT - UNDERSTANDING THE PROCESS .PT1

    Posted on 6 comments
    Understanding how Forged® handles your order from start to finish is easy to explain, but quite complex if you knew how everything worked behind the scenes. All of our team members have a unique roll that plays an important part in the machine that we refer to as our Shipping Department. Please read on to understand the various features available to you, and what to expect throughout the fulfillment process.

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COVID-19 Announcement

As you may already know, the COVID-19 pandemic has disrupted what we all knew previously to be our normal way of life. Much like you, we have also had to make adjustments here on our end to accommodate this change. We have been working around the clock to implement safeguards within our distribution center, and are pleased to say that we are confident in the steps that we have taken to keep our family of staff safe and healthy.

We ask that you please be patient with us during this unprecedented time, as we work tirelessly to ship all orders just as quickly (and safely) as we can. Delays should be expected for all orders placed. Please rest assured that we are doing everything we can to get your order shipped as quickly as possible. We appreciate your understanding, and will continue to serve you in the best way we can!